How flights get booked
After you register, our air coordinator reviews your requests and reserves flights as closely as we can accommodate you. You'll receive your proposed itinerary by email and have 24 hours to request changes; after that, tickets are issued exactly as shown. We cannot be responsible for discrepancies not reported within that window.
Know before you go
The practical stuff.
Flights, arrival, packing, and how to contact us.
Driving instead?
Choose "No flights, I'm driving" on the form. Self-parking details for the Gaylord will be in your final agenda, and your parking will be included free of charge.
Arriving at BNA
Go to baggage claim and look for Nordock in Nashville signage. Our staff will group arrivals by flight and walk you to your transfer; the ride is 15–20 minutes. Final pickup details come one week before travel.
ID & baggage
Every traveler needs a REAL ID or another TSA-accepted ID to board. Baggage allowances vary by airline and fare, so check yours before you pack. Keep medications, IDs, valuables, and electronics in your carry-on.
Schedule changes & missed flights
Airlines change times, gates, and aircraft after ticketing. We highly recommend downloading your airline's app and turning on notifications. Per airline rules, a missed or uncanceled flight forfeits the ticket and cancels any continuing segments. We will be monitoring all flights and will make changes to transfers accordingly.
Questions
We are here for you. Please reach out to HQ@NordockInNashville.com for any questions or concerns. We usually answer within one business day.